FREIGHT CHARGES
Australia (Excluding Regional QLD & WA)
- Up to $100 = Add $21 Delivery
- $100 up to $200 = Add $42 Delivery
- $200 up to $300 = Add $52.50 Delivery
- $300 up to $400 = Add $63 Delivery
- Over $400 up to $1,500 = Add 25% delivery
- Over $1,500 = Add 20% delivery
Regional QLD & WA
- Up to $100 = Add $21 Delivery
- $100 up to $200 = Add $42 Delivery
- $200 up to $300 = Add $52.50 Delivery
- $300 up to $400 = Add $63 Delivery
- Over $400 = Add 35% Delivery
New Zealand
- Up to $100 = Add $40 Delivery
- $100 up to $200 = Add $55 Delivery
- $200 up to $300 = Add $65 Delivery
- $300 up to $400 = Add $75 Delivery
- Over $400 = Add 40% Delivery
Important Message for our NZ Customers:
Please note, due to recent changes to International Australia Post deliveries products longer than 105 cm and weighing more than 20 kg now exceed their maximum length and weight. Please either contact us or call 1300 165 244 to discuss delivery charges to your location.
Customs Number
If you’re planning on bringing items into New Zealand (importing), or sending items overseas (exporting) that are worth over NZ$1000, you need to apply for a Customs Number. Alternatively, you can contact a Customs broker to liaise with Customs on your behalf.
Note:
If you’re applying for a Client Code so that you can import items for commercial purposes (to sell, to use in a business) or are a Sole Trader, please refer to the Client Code webpage.
Step 1
If you have brought in or sent items overseas worth over NZ$1000 previously, you do not need to apply for a Customs Number – you would have received notification of this via email from Customs or your Broker.
Step 2
If you have never brought in or sent items overseas worth over NZ$1000, you will need to apply for a Customs Number.
Complete NZCS 224-A Customs Number Application for an individual person (PDF 818 KB).
Email the completed form and a copy of your photo ID to clientcodes@customs.govt.nz.
You will receive your Customs Number by email.
What is a Customs Number and why do I need one?
A Customs Number is a unique number that identifies individual importers and exporters and is required as part of the import process for shipments valued at NZ$1000 or more. To apply for a Customs Number:
- Private individual: please complete the form NZCS 224-A: Customs Number Application Private Individual – for Broker (PDF 818 KB)
- Email the completed form and a copy of your photo ID (e.g. passport, driver’s licence) to clientcodes@customs.govt.nz
- Once the form has been approved you will receive an auto-response from noreply@tsw.govt.nz advising you of your Customs Number.
- If you are unable to locate this information via your email inbox or spam inbox please contact our National Contact Centre.
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