What is your product return / product refund policy?

Truckers Toy Store Return & Exchange Of Goods Policy

All faulty goods must be returned to Truckers Toy Store, complete with packaging and all component parts (where applicable).

Goods should be returned to Truckers Toy Store with a completed returns form provided with the order within thirty (30) days after the dispatch date.

Goods deemed faulty will be replaced FREE of additional freight charges or alternatively a credit will be issued to the customer’s account or store credit to cash sale customers.

Refunds will not be given for any returned goods.

If you have any questions or concerns regarding the above, please contact us or call us on 1300 165 244.