Frequently Asked Questions
Frequently Asked Questions
ORDERS
- Ordering Online: We accept Mastercard, Visa, PayPal, Afterpay, and zipPay.
- Ordering Over The Phone: We accept Mastercard and Visa.
- Ordering In-Store: We accept Mastercard, Visa, and Cash payments.
Please note:With Afterpay and zipPay, you can purchase now and pay later. To learn more about these options, go here:- Afterpay – Buy now and pay for your purchase later in four equal interest-free installments, due every two weeks.
- zipPay – Buy online today and get the products shipped to you and pay later (up to $1,000 interest-free).
Truckers Toy Store is a secure online shopping environment. All information is sent over a 256-bit encrypted SSL connection. We do not store Credit Card Data.
(Shop securely online at Truckers Toy Store)
Absolutely! To place an order over the phone, please call us on 1300 165 244 during store hours.
We are currently open during the following times:
- Mon – Fri: 8:30am – 5pm
- Sat: Closed
- Sun: Closed
If you would like to place an order outside of opening hours, please visit our store to order online.
We are open during the following times:
- Mon – Fri: 8:30am – 5pm
- Sat: Closed
- Sun: Closed
If you would like to place an order outside of opening hours, please visit our store to order online.
Shop Online 24/7
You can place an order online for truck parts and accessories anytime of day or night (even at 3:14 am!) from our website.
We are an Australian-based company located in our bricks and mortar showroom in:
MELBOURNE
630 Somerville Road, Sunshine West VIC 3020
Phone: 1300 165 244
Email: info@truckerstoystore.com.au
Web: https://truckerstoystore.com.au
Drop in and visit us in Melbourne!
(Truckers Toy Store Melbourne)
PRODUCTS
Truckers Toy Store Return & Exchange Of Goods Policy
All faulty goods must be returned to Truckers Toy Store, complete with packaging and all component parts (where applicable).
Goods should be returned to Truckers Toy Store with a completed returns form provided with the order within thirty (30) days after the dispatch date.
Goods deemed faulty will be replaced FREE of additional freight charges or alternatively a credit will be issued to the customer’s account or store credit to cash sale customers.
Refunds will not be given for any returned goods.
If you have any questions or concerns regarding the above, please contact us or call us on 1300 165 244.
